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Travel Briefing - Useful information at a glance

We are aware that you may have questions surrounding your next journey and might be wondering how you can best prepare for it. The detailed travel briefing of the Lufthansa Group airlines informs travelers about the most important details they should bear in mind when travelling by air: before the flight, at the airport, when boarding and on board, de-boarding and upon arrival.

Download the travel briefing:

This simple travel briefing will help you to be fully prepared for your flight.

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Your Service Center

Business Partner Circle (Corporate customers)

Indonesia

Telephone no. 18038526562
E-mail address
Our service hours Monday to Friday, 9.00 am - 5.00 pm

Malaysia

Telephone no. +60 3 20531898
E-mail address
Our service hours Monday to Friday, 9.00 am - 5.30 pm

Philippines

Telephone no. +63 22312197
E-mail address
Our service hours Monday to Friday, 9.00 am - 6.00 pm

Singapore

Telephone no. +65 62455680
E-mail address
Our service hours Monday to Friday, 8.00 am - 6.00 pm

Thailand

E-mail address
Our service hours Monday to Friday, 8.30 am - 5.30 pm

Vietnam

Telephone no. +84 28382958529
E-mail address
Our service hours Monday to Friday, 8.30 am - 5.30 pm

PartnerPlusBenefit – SME Programme

Indonesia

Telephone no N/A
E-mail address
Our service hours Monday to Friday, 9.00 am - 5.00 pm

Malaysia

Telephone no N/A
E-mail address
Our service hours Monday to Friday, 9.00 am - 5.00 pm

Philippines

Telephone no N/A
E-mail address
Our service hours Monday to Friday, 9.00 am - 5.30 pm

Singapore

Telephone no N/A
E-mail address
Our service hours Monday to Friday, 9.00 am - 5.00 pm

Thailand

E-mail address
Our service hours Monday to Friday, 9.00 am - 5.00 pm

Vietnam

Telephone no. +84 838279834
E-mail address
Our service hours Monday to Friday, 8.30 am - 5.00 pm